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Frequently Asked Questions
How do I place an order?
Select your items and choose your preferred payment method. If you have any special instructions or important information regarding shipping marks, please inform us when submitting your order.
How can I pay for my order?
We accept most forms of payment, including L/C and T/T. The standard method is T/T, with a 40% deposit in advance and the balance paid before shipment.
Are the products guaranteed?
Yes, all products sold come with a full 5-year free warranty to ensure long-term satisfaction and quality assurance.
What should I do if my furniture arrives damaged?
We endeavor to deliver all furniture in excellent condition. We work closely with our suppliers on robust packing and shipping methods to ensure your products arrive safely. In case of damage, please contact us immediately.
Can the furniture be customized?
Absolutely. Most of our products support customization in terms of size, color, and material to meet specific classroom or office requirements.
How can I get in touch for support?
If you have any questions about an existing order, including delivery or after-sales service, please send us a message through our contact system.