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Frequently Asked Questions
How do I place an order?
Select your items and choose the payment method. If you have any special instructions or important information regarding shipping marks, please inform us accordingly and submit your order.
How can I pay for my order?
We accept most forms of payment, such as L/C and T/T. The standard method is T/T: 40% in advance, with the balance due before shipment.
Are my goods guaranteed?
All products sold come with a full 5-year free warranty for your peace of mind.
What do I do if my furniture arrives damaged?
We endeavor to deliver all furniture in good condition. We work closely with suppliers on packing and shipping protocols to ensure products arrive safely. If damage occurs, please contact us immediately.
How can I get in touch for support?
If you have any questions about an existing order, including delivery or after-sales service, please send us a message. Our support team is available during standard business hours (8:30 am - 18:00 pm).
Layanaa Furniture
