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Frequently Asked Questions
Q1. What's the warranty of your products?
We provide a 6-12 months warranty policy. Free of charge spare parts can be sent to replace defective or broken parts in your next order.
Q2. What is the minimum order quantity (MOQ)?
The MOQ is 1 PCS. Sample orders are acceptable before placing a mass order.
Q3. Can we customize products with our own LOGO?
Yes, we can design and apply your LOGO on the products or the carton boxes.
Q4. What is the standard delivery time?
Our delivery time typically ranges from 3 to 20 days after receiving the deposit.
Q5. What payment methods do you accept?
We require a 30% deposit before production and 70% balance before shipping via TT, Western Union, or other discussed methods.
Q6. What are the shipment terms?
We can arrange shipments based on EXW, FOB, CNF, CIF, FCA, CPT, CIP, DDU, and DDP terms.
Layanaa Furniture
